We understand that being able to write in a clear and professional style is important to your business. That is why we have developed the Business Writing Institute and the Effective Business Writing workshop. This practice-driven business writing workshop will significantly improve your ability to write in English, so that your readers will receive a clear, concise, effective message. Most professionals spend at least 15-20% of their time writing for business; emails, memos, business letters, reports and other business correspondence. Our customized approach guarantees an improvement in business communication skills that will increase your productivity, success and job satisfaction.
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business writing workshops
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Benefits of business writing training workshops:
- learn how to write a business letter
- discover the skills of writing a business letter
- learn to create clear business correspondence
- understand the difference of writing for business
- improve overall business communication
Business Writing Workshop: Top 3 Rules of Etiquette in Business Writing
The rules of etiquette in writing for business are not that different than those for business in general. However, sometimes we do not pay enough attention to how we use words in letters and emails. Remember, unlike in conversation, in writing it is impossible to express tone of voice or emphasis in order to let the reader know what your intentions are. Instead, your focus must be on clarity and professionalism.
With that in mind, here are the top three rules of etiquette for business writing:
1. Avoid Slang and Jargon
It may be okay to use slang when writing a personal email to a friend. However, when you are writing to a business associate, leave the slang out of it. Slang is any informal language, more commonly used in speaking, but that may sneak into your writing, if you aren't careful.
Jargon, like slang, should be avoided. Every field has its own set of words that are thrown around to impress others. Unless the words are the only ones that can be used to describe what you are talking about, avoid them.
The danger of both of these is that the can result in misunderstandings. Slang can even offend the reader, causing you to lose business or even end up in court.
2. Keep it Conversational
One pitfall of business writing is the tendency to sound stuffy and overly formal. To avoid this, write like you are talking to a friend or colleague. Watch out for jargon and slang, but otherwise, write like you talk. A letter or email is nothing more than a conversation through a different medium, after all.
3. Consider Cultural Differences
If you are writing a letter to someone in another country, or from a different culture, consider the differences in attitudes and beliefs between you.
• What expectations does the other person have?
• What is the proper form of address for that person?
• How formal or informal can you be without offending the reader?
Have respect for the other person's way of doing business and let it show in your writing. As you write, if you keep these three simple rules of etiquette in mind, you will avoid awkward situations that come about due to misunderstandings. If you aren't sure whether your letter is appropriate, have a colleague or superior review the letter before sending it.
Remember, respect is the key. Hold that in front of you, and the rest will fall into place.
Source: Mary Klaebel link
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